Data Processing and Systems Administration Apprentice


To work in our central Business Support Team providing our Data Processing Officer with administrative support whilst providing first class, customer service. Full training will be provided.

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Annual wage


Total hours per week

35 hours

Expected duration

15 months

Possible start date

14 Feb 2022


Responsibilities will include:

  • Approving invoices from our subcontractors and suppliers, ensuring the relevant approval is sought from Operational Managers
  • Working closely with our Data Processing Officer to ensure key financial deadlines are met
  • Understand systems and data relating to repairs support, voids, planned works, construction, and resource scheduling in an accurate and efficient manner.
  • To attend college as required to achieve your qualification and use newly acquired skills within the workplace.
  • Learn in house systems to track invoices, raise jobs, and complete jobs 
  • Ensure meeting rooms are always kept tidy and are set up for formal meetings in advance
  • Contribute to the efficient running of M&Y by assisting colleagues where necessary and appropriate.
  • Provide a high level of customer service, dealing with customers in a polite, helpful, efficient, and informative manner and considering all equality and diversity issues as appropriate and in line with the Regenda Group’s policies.

Working week

Monday - Friday, 08:00 - 16:00.

35 hour per week

Date posted

14 Jan 2022

Apprenticeship Level

Intermediate Level Apprenticeship


1 available

Requirements and prospects


  • A solid educational background, with excellent literacy and numeracy skills
  • Experience of working alone and flexibly as part of a team.
  • Organisational and planning skills and ability to prioritise workloads
  • Keyboard skills and knowledge of Windows


GCSEs at grades C/4 or above (or equivalent) in maths and English are preferred.

Personal Qualities

  • Ability to multi-task
  • Ability to attend college as required
  • Desire to learn about financial processes and use of various systems
  • Desire to learn about different business functions

Future Prospects

Possibility of permanent employment but this will depend on the individual. This opportunity will provide the right person with excellent knowledge, skills, and behaviours for future employment.

About the employer

M&Y Maintenance and Construction are part of The Regenda Group, a great quality, forward-thinking regeneration business, providing homes, training and care and support to neighbourhoods across the North West. We share the same values as our parent company.

We’ve grown from a small, family-run business into a multimillion-pound company, delivering repairs, maintenance and construction services across the North West.

What hasn’t changed is that, when you work with us, you’re treated like one of our family. We understand that you want a reliable team who won’t let you down. And that’s what we provide. From our skilled operatives to our managing director, if you need us, we’re here.

You can trust us to get the job done and you can trust us to get it right. As an ambitious and dynamic company, we’ll keep growing. But we’ll always make sure that our family comes first.




Bold Business centre

Training provider

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 2 Diploma for Customer Service Practitioners
  • Level 1 Functional Skills in maths and English, if required
  • Training sessions required at our campus on Renshaw Street (L1 2SA)
  • End-Point Assessment (EPA)
  • Supported by a designated Apprenticeship Assessor

Training framework

Customer service practitioner

Training provider



Mel Aspinall or Steven Molyneux

0300 123 8088

Application instructions

Application closing date: 04 Feb 2022

Apply now

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