IT Support Apprentice

BRITANNIA IT SERVICES LTD

Britannia IT are a friendly company located in Preston. Due to their continued success and growth within the company, they are looking to meet with IT enthusiasts. You will be working alongside supportive and friendly industry professionals who will help you develop your skills and knowledge.

Apply now

Annual wage

£10,042.00

Total hours per week

37.5 hours

Expected duration

15 months

Possible start date

01 Aug 2020

Summary

Roles & Responsibilities (will include but not be limited to):

  • Offering first line IT support via phone, email and face to face
  • Use TeamViewer to access and support client computers
  • Installing and updating PC systems
  • Helping with PC hardware repairs
  • Answering telephone calls

Working week

Monday - Friday; 9.00 am - 5.30 pm.

37.5 hour per week

Date posted

25 Jun 2020

Apprenticeship Level

Advanced Level Apprenticeship

Positions

1 available

Requirements and prospects

Skills

  • Knowledge of PC components would be beneficial but not essential as full training is provided
  • Good written and verbal communication skills
  • Troubleshooting skills

Qualifications

A minimum of grade 4 in maths and grade 3 in English Language, or equivalent, is required for this role.

Personal Qualities

  • Willing to learn and can take a flexible approach to working
  • Confident on the phone

Future Prospects

There are career progression opportunities available upon completion of the programme. You, along with your employer, may progress to a Level 4 programme, and take your training even further.

About the employer

Britannia IT are a friendly company located in Southport. Due to their continued success and growth within the company they are looking to meet with IT enthusiasts. You will be working alongside supportive and friendly industry professionals who will help you develop your skills and knowledge.

Visit their website to find out more about the company: https://www.britanniait.co.uk/

Employer

BRITANNIA IT SERVICES LTD
https://www.britanniait.co.uk/

Address

1
Hart Street
Merseyside
PR8 6DY

Training provider

  • Level 3 - Infrastructure technician standard
  • Functional skills if required 

Please follow the link to review the programme relating to this particular role:

https://www.balticapprenticeships.com/apprentices/infrastructure-apprenticeships/infrastructure-technician

Training framework

Infrastructure technician

Training provider

BALTIC TRAINING SERVICES LIMITED

Applications for this apprenticeship are being processed by Baltic Training Services Limited

Contact

Keely Madgin

keely.madgin@balticapprenticeships.com

01325 731 053

Application instructions

Please follow the link to apply

Application closing date: 30 Jul 2020

Apply now

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