IT Support Apprenticeship

Apex Network Solutions

From back-end Server and Security infrastructure to end-user Desktop and Mobile devices, Apex Network Solutions deliver a bespoke solution to suit any companies needs. Thanks to continued growth, they are now excited to recruit for an IT Support Apprentice to join their busy team. Could you be the person they are looking for?

Apply now

Annual wage


Total hours per week

37.5 hours

Expected duration

15 months

Possible start date

06 Jul 2020


Roles & Responsibilities (will include but not be limited to):

  • Visiting sites with the services team
  • Maintaining IT equipment such as desktops, laptops, whiteboards etc
  • Failure prevention
  • Performing health checks
  • Setting up new users
  • Installing/Updating software and hardware
  • Re-imaging Desktop Machines.

Full support and guidance will be provided by both the employer and training provider throughout the apprenticeship.

Working week

Monday – Friday - 8:30AM -4:30PM

37.5 hour per week

Date posted

06 Mar 2020

Apprenticeship Level

Advanced Level Apprenticeship


1 available

Requirements and prospects


  • Basic knowledge of computer hardware and software
  • Passion for IT
  • Good communications & customer service skills (face to face and over the phone)
  • Troubleshooting skills (face to face and over the phone)
  • Eager to learn
  • A full driving license is essential
  • A minimum of Grade 4 in maths and Grade 3 in English Language, or equivalent, is required for this role


  • A full driving license is desirable as the candidate will be visiting various locations
  • A minimum of Grade 4 in maths and Grade 3 in English Language, or equivalent, is required for this role

Personal Qualities

  • Willingness to learn and be trained
  • Ability to use own initiative to solve business problems
  • Hardworking
  • Adaptable
  • Flexible

Future Prospects

  • The candidate and the employer will have the opportunity to progress to a Level 4 programme upon completion of Level 3

About the employer

Apex Network Solutions are a business that specialise in providing IT Support and Managed Services to both Education and Businesses around the North West, selling and installing a wide range of ICT equipment from back-end Server/Security infrastructure to end-user Desktop/Mobile devices and Audio Visual Equipment.  Their aim is to create a strong and supportive partnership with their clients.


Apex Network Solutions


Unit 39a
Sefton Lane Industrial Estate
L31 8BX

Training provider

  • Infrastructure technician level 3

Training framework

Infrastructure technician

Training provider


Applications for this apprenticeship are being processed by Baltic Training Services Limited


Amanda Bennison

01325 731 053

Application instructions

To apply for this vacancy please follow the link provided

Application closing date: 29 Jun 2020

Apply now

Crafted in Liverpool by Kaleidoscope