Advanced Business Administration Apprentice

Sefton Metropolitan Borough Council

Your duties will include; general administrative support to the Registrar Service. This will include answering the telephone, photocopying, liaising with successful citizenship applicants, provide advice, respond to enquiries, produce reports and statutory information relating to the Registration Service as required.

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Weekly wage

£156.60 - £295.56

Total hours per week

36 hours

Expected duration

18 months

Possible start date

13 Apr 2020

Summary

Your duties will include; general administrative support to the Registrar Service.  This will include answering the telephone, photocopying, liaising with successful citizenship applicants, provide advice, respond to enquiries, produce reports and statutory information relating to the Registration Service as required.

This post will be based at Southport Town Hall

To assist in the provision of an efficient and effective Registration Service to members of the public.

To undertake a range of clerical duties within the Coroner’s office when required.

MAIN DUTIES 

  • Register births, deaths and stillbirths in accordance with the various Acts and Regulations governing the Registration Service, including re-registrations and birth and death declarations, and all other duties when deputising for the Registrar of Births, Deaths and Marriages.
  • Deliver a high quality customer focused service dealing with correspondence, telephone enquiries and callers to the Register Office.  Provide advice, respond to enquiries, produce reports and statutory information relating to the Registration Service as required
  • Ensure safe custody of unused certificates, counterfoils, fees collected and other stock items in accordance with Statutory Regulations and the Council’s financial regulations and accounting for fees collected. 
  • Register marriages and civil partnerships at the Register Office, approved premises and registered buildings and indexing marriage registers. 
  • Sign and authenticate certificates prior to issue to the public.
  • Support the conducting of marriage and civil partnership and other civil ceremonies (e.g. naming, renewal of vows) at the Register Office and other approved premises. 
  • Liaise with successful citizenship applicants with regard to arranging their citizen ceremony, and conduct citizenship ceremonies.
  • Study and interpret accurately Acts, Regulations, Circulars and Handbooks relating to the Registration Service and to keep up to date with changes, ensuring that all staff are similarly keep informed.
  • Undertake relevant training with regards to the apprenticeship along with any other training as required.
  • Remain fully conversant with all databases and other I.T. applications within the Register Office and be prepared to undertake refresher courses or training for new elements as they become available.
  • Issue returns and statistical information to Central Government departments and undertake other administrative duties as required.
  • Be aware of and adhere to any applicable rules, regulations and procedures implemented by the Authority and of National Legislation.
  • Promote and develop the Authority’s Policy on Equality. 
  • To assist with administration of coroners duties when required.
  • Undertake any other duties within the register office and coroner’s office as required.

 

Working week

36 hours per week Mon-Fri 9-5

36 hour per week

Date posted

12 Feb 2020

Apprenticeship Level

Advanced Level Apprenticeship

Positions

1 available

Requirements and prospects

Skills

  • Excellent communication skills, written and verbal and the ability to communicate effectively with a wide range of people from different backgrounds/cultures.
  • Tact and diplomacy skills.
  • Excellent customer care skills.
  • Commitment to equal opportunities and ability to promote non-discriminatory practices.
  • Good I.T. skills 
  • Working as a member of a team

Qualifications

Essential

  • Good standard of General Education / Working/Achieved at Level 2 in maths & English/ICT or GCSE A-C 9-4 or equivalent
  • Good level of keyboard skills
  • Working in an office environment

Desirable

  • Experience of working as a team.
  • Experience of clerical work 
  • Experience of dealing with members of the public
  • IT Qualification 

Personal Qualities

  • Polite, professional personal presentation
  • Enthusiastic
  • Committed
  • Punctual
  • Pro Active
  • Willingness to learn
  • Ability to communicate on all levels
  • Team players

Future Prospects

Opportunity to delvelop and enhance administration skills whilst completing apprenticeship. 

About the employer

Sefton council is responsible for providing and maintaining a number of services including housing, education, environment, health & social care.

Employer

Sefton Metropolitan Borough Council
https://www.sefton.gov.uk/

Address

Town Hall
Lord Street
Southport
PR8 1DA

Disabled candidates will generally be offered an interview if you meet the minimum requirements for this vacancy. Contact the employer for full details.

Employers may need to limit the number of interviews offered to both disabled and non-disabled people if they receive high numbers of applications.

The disability confident scheme supports employers to make the most of the talents disabled people can bring to your workplace.

Training provider

Advanced Business & Apprenticeship (Level 3) Framework:

  • Level 3 NVQ Certificate in Business & Administration
  • Functional Skills in Mathematics Level 2 (If Required)
  • Functional Skills in English Level 2 (If Required)
  • Functional Skills in ICT Level 2 (If Required)

Training framework

Business and Administration

Training provider

ASSET TRAINING & CONSULTANCY LIMITED

Applications for this apprenticeship are being processed by Asset Training & Consultancy Ltd

Contact

Adam Gilbert

adam@assettraining.co.uk

01519336393

Application instructions

Application closing date: 28 Feb 2020

Apply now

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