IT Support Apprentice

BRITANNIA IT SERVICES LTD

Do you enjoy repairing and troubleshooting issues with computers? Well this IT Support Apprenticeship is the role for you! You will be surrounded by employees that are skilled and driven in IT, who are looking to help a young person get into their dream role.

Apply now

Annual wage

£10,042.50

Total hours per week

37.5 hours

Expected duration

15 months

Possible start date

06 Jan 2020

Summary

Roles and Responsibilities (will include but not be limited to):

  • Offering first line IT support via phone, email and face to face
  • Use TeamViewer to access and support client computers
  • Installing and updating PC systems
  • Helping with PC hardware repairs
  • Answering telephone calls

Working week

Monday - Friday 9.00am - 5.00pm

37.5 hour per week

Date posted

29 Nov 2019

Apprenticeship Level

Advanced Level Apprenticeship

Positions

1 available

Requirements and prospects

Skills

  • Knowledge of PC components would be beneficial but not essential as full training is provided
  • Confident on the phone

Qualifications

  • A minimum of Grade 4 in maths and Grade 3 in English Language, or equivalent, is required for this role

Personal Qualities

  • Good written and verbal communication skills
  • Troubleshooting skills 
  • Willing to learn and can take a flexible approach to working

Future Prospects

There are career progression opportunities available upon completion of the programme. You, along with your employer, may progress to a Level 4 programme, and take your training even further.

About the employer

Britannia IT are a friendly company located in Southport. Due to their continued success and growth within the company they are looking to meet with IT enthusiasts. You will be working alongside supportive and friendly industry professionals who will help you develop your skills and knowledge.

Visit their website to find out more about the company: https://www.britanniait.co.uk/

Employer

BRITANNIA IT SERVICES LTD

Address

66 Eastbourne Road
Southport
PR8 4DU

Training provider

Infrastructure Technician (Level 3).

https://www.balticapprenticeships.com/apprentices/infrastructure-apprenticeships/infrastructure-technician

Training framework

Infrastructure technician

Training provider

BALTIC TRAINING SERVICES LIMITED

Applications for this apprenticeship are being processed by Baltic Training Services Limited

Contact

Rebecca Rickard

rebecca.rickard@balticapprenticeships.com

01325 731053

Application instructions

To apply for this apprenticeship opportunity please use the link provided

Application closing date: 20 Dec 2019

Apply now

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