Customer Service Apprentice (based within Insurance Sales) Adviser

ALL SORTED FINANCIAL PLANNING LIMITED

All Sorted Financial Planning Limited are looking to recruit aCustomer Service Apprentice (based within Insurance Sales) Adviser based in Southport.

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Weekly wage

£124.80

Total hours per week

32 hours

Expected duration

16 months

Possible start date

20 May 2020

Summary

Working in a team of 18, you will be undertaking your Customer Service Adviser in Insurance and working within the insurance sales team. 

Your duties will include:

  • You will be qualifying leads for various insurance types, such as life and home insurance, with a view to moving to sales
  • You will be dealing with customer enquiries and complaints
  • Arranging call backs and managing diaries
  • Gaining basic knowledge of insurance 
  • You will be learning basic word processing and excel 

As well as the apprenticeship wage you will also earn regular bonus.

Working week

Monday - Thursday: 10:30am - 6:00pm, Friday: 9:00am - 3:00pm, 1 hour lunch, 2x 15 minutes break.

32 hour per week

Date posted

08 Nov 2019

Apprenticeship Level

Intermediate Level Apprenticeship

Positions

2 available

Requirements and prospects

Skills

  • Excellent customer service and communication skills
  • Numerate and literate

Qualifications

No formal qualifications required.

Personal Qualities

  • Keen and willing to learn
  • Punctual and reliable
  • Numerate and literate
  • Excellent customer service and communication skills
  • Polite and pleasant telephone manner
  • Smart appearance

Future Prospects

To continue onto full time employment.

About the employer

Finance company based in Southport, Merseyside.

Here at All Sorted Financial Planning, we are committed to excellence. Since the business was founded we have been working hard to ensure our clients receive the best possible insurance services. Our hand-picked team have worked with a variety of different insurance brokers and providers across the industry. They have seen the common mistakes made by people when it comes to seeking out an insurance policy. Therefore combining the latest technologies and old fashioned values, we believe we have been able to accumulate the best quality service for our customers.

Employer

ALL SORTED FINANCIAL PLANNING LIMITED

Address

166
Lord Street
Southport
PR9 0QA

Training provider

Intermediate level 2 Apprenticeship in Customer Service, including NVQ and functional skills maths and English. Work based learning.

Training framework

Customer service practitioner

Training provider

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Applications for this apprenticeship are being processed by North Lancs Training Group Ltd

Contact

Recruitment Team

recruitment@nltg.co.uk

01254 395355

Application instructions

Application closing date: 06 May 2020

Apply now

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