Paralegal Apprentice


As a Paralegal Apprentice, you will provide legal and administrative support to claims handlers. You will experience a wide variety of legal practices by working alongside experienced solicitors, paralegals and managers. During the two year apprenticeship you will learn to assist with legal matters and gradually be exposed to more complex cases.

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Total hours per week

37 hours

Expected duration

16 Months

Possible start date

01 Aug 2022


Main responsibilities:

  • Producing, editing and drafting legal documentation and standard forms
  • Dealing with correspondence with clients, medical agencies, experts, third party insurers and any other relevant parties via email and telephone
  • Handling confidential and sensitive information in line with data security protocols
  • Drafting general correspondence and initial drafting of instructions
  • Using MS packages to produce reports and statistics
  • Data entry into the case management system and maintaining document filing systems
  • Assisting claim handlers with the progression and completion of client files
  • Carrying out basic and supervised legal research
  • Understanding and utilising basic financial information
  • Any other administrative tasks, as required

You will complete the Level 3 Paralegal Apprenticeship qualification whilst also developing the “on-the-job” skills required to build the foundations of a successful career.

In addition to the tuition provided by the training provider, you will also receive training from the internal training team to ensure that your skills are kept up-to-date.

You will learn about:

  • The legal and regulatory requirements of the role
  • The area of law relevant to the work that we do
  • The skills of undertaking legal research and presenting your findings
  • How to assist with legal matters and transactions
  • Commercial understanding
  • Ethics and professionalism in a legal context
  • Personal effectiveness and self-management

Company Benefits:

  • Minimum 25 days’ holiday plus bank holidays
  • Hybrid working model (in relevant role)
  • 2 x Volunteering days to support charitable initiatives
  • Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
  • Medicash cash plan – claim back dental / physio / optical appointments
  • My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
  • Discounts and cash back on travel and shopping through Medicash extras
  • Life Assurance Scheme (4 x salary)
  • Pension scheme
  • Funded driving theory test (in relevant role)
  • Active network of Wellbeing Champions – providing mental health support
  • Training and development opportunities
  • Funded social events to connect with your colleagues
  • Dress for your day policy

Working week

Working Week: Monday to Thursday from 9:00am to 5:30pm and Friday from 9:00am to 5:00pm

37 hour per week

Date posted

23 Jun 2022

Apprenticeship Level

Advanced Level Apprenticeship


1 available

Requirements and prospects


Personal Qualities

Future Prospects

We will consider support through the Level 7 Solicitor Apprenticeship route

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About the employer

Carpenters Group is one of the UK’s leading providers of insurance and legal services, delivering 24 -7/365 menu based solution of fully outsourced claims services to the industry.



Training provider

Training framework

Paralegal (level 3)

Training provider


Application instructions

Application closing date: 15 Jul 2022

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